How to Update a Business Calendar
- In the Admin panel, navigate to Business Calendar
- Click on a calendar from the list of configured business calendars

- On the department form, fill in the following fields as appropriate:
Field | Description |
Service name | Unique name for the service |
Description | Description of the service |
Assign department | List of available departments |
SLA | List of available SLA’s |
is Billable? | A check box to indicate if the the service is billable |
Billing amount | The amount of the service |
- Click on the Update Business Calendar button to save changes