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How to process a service request

Created On31/01/2020
Last Updated On13/08/2020
byBilletterie
  • Main
  • Client Service Management
  • Ticket management
  • How to process a service request
← All Topics

Procedure

Role required: admin, resolution agent,

Processing a service request
  1. Navigate to the tickets menu
  2. Select a ticket to process
  3. Type in a response message
  4. Change statue of the ticket to completed
Previous How to create a service request
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