How to create a service

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Procedure

Role required: admin

  1. Navigate to the Admin panel > Service
  2. On the service form, fill in the following fields as appropriate:
FieldDescription
Service name Unique name for the service
DescriptionDescription of the service
Assign department List of available departments
SLAList of available SLA’s
is Billable? A check box to indicate if the the service is billable
Billing amountThe amount of the service

03.Click on Create Service