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How to Assign a Ticket

Created On09/03/2020
Last Updated On28/03/2023
byBilletterie
  • Main
  • Client Service Management
  • Ticket management
  • How to Assign a Ticket
← All Topics

1. Click "My Tickets"

Screenshot of: Click "My Tickets"

2. Select a ticket

Screenshot of: Select a ticket

3. Click "Re-Assign"

Screenshot of: Click "Re-Assign"

4. Click the drop down

Screenshot of: Click the drop down

5. Select the agent to assign the ticket too

Screenshot of: Select the agent to assign the ticket too

Next How to Close a Ticket
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