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Configure Department

To create a new department or modify an existing one, the following user interface is used by the Administrator user profile. The function allows the Administrator to create a new department with or without a parent designated to it. The services related to a particular department are assigned to this facility as well. Subsequently, changes to the department can be made using the interfaces depicted below:

1. Select the ‘Departments’ icon

2. Type in the department name

3. Click on ‘Department Description’ textbox , type in the department description

4. Click on ‘Assign Services’ text box

5. Click on the ‘Done’ button

6. Click on ‘Create Department’

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    • Self Service
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    • IT Service Management
    • Customer Service Management
    • LPM Connector
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